Returns & Exchanges
At My Real Dolls, we want you to be completely satisfied with your fashion finds. If your purchase isn't a perfect fit, you can return or exchange eligible items within 30 days of delivery provided they are in original, unworn condition with tags attached.
Initiate Your Request
Log into our returns portal with your order number and email address to select the items you wish to return or exchange.
Package Your Items
Securely pack your items in their original packaging, ensuring all original labels and tags are still attached to the garments.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing